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Compliance guide · India

Startup compliance in India: technology and data laws, explained.

The DPDP Act, IT Act and Rules, CERT-In directions, consumer and e-commerce rules, sector regulators and crypto rules: what Indian and global startups need to do, and when.

India has moved from a light-touch digital rulebook to a dense one in under five years. A startup serving Indian users now deals with a comprehensive data protection law phasing in through May 2027, intermediary rules that reach AI-generated content, six-hour cyber incident reporting, consumer rules on dark patterns and, depending on the business, sector regulators such as the RBI, SEBI and IRDAI.

Most of these laws apply to foreign companies too. The DPDP Act reaches processing outside India connected with offering goods or services to people in India, and the IT Rules apply to any intermediary serving Indian users. This guide maps who needs what, under which law, and gives a staged checklist.

Core data law
Digital Personal Data Protection Act 2023 & Rules 2025
Data regulator
Data Protection Board of India
Internet law
IT Act 2000, IT Rules 2021 (amended 2026)
Cyber reporting
CERT-In: 6 hours
AI law
No standalone law; MeitY AI Governance Guidelines (Nov 2025)
Biggest deadline
Core DPDP duties from 13 May 2027

Who needs to comply

Every startup collecting personal data from Indians

The DPDP Act applies to digital personal data, including data collected offline and digitised, and to foreign companies offering goods or services in India.

Platforms, marketplaces, social and content apps

As intermediaries under the IT Act, they must meet IT Rules due diligence, grievance redressal and takedown timelines, and label AI-generated content.

Generative AI and media tools

The 2026 IT Rules amendments require labels and provenance metadata on synthetically generated information.

Fintech, lending, payments and insurtech

RBI, SEBI or IRDAI rules apply on top of DPDP, including payment data localisation and digital lending directions.

Crypto and Web3 businesses

VDA service providers must register with FIU-IND under the PMLA, and VDA transfers carry 30% tax and 1% TDS.

Edtech, gaming and consumer apps used by children

The DPDP Act requires verifiable parental consent for under-18s and bans tracking, behavioural monitoring and targeted ads aimed at children.

E-commerce and D2C brands

Consumer Protection (E-Commerce) Rules 2020 and the 2023 dark patterns guidelines govern disclosures, pricing and design.

Cloud, SaaS, VPN and data centre providers

CERT-In Directions add six-hour incident reporting, 180-day log retention in India and, for some, customer record-keeping.

The laws, in detail

01

Digital Personal Data Protection Act 2023 & DPDP Rules 2025

India’s comprehensive data protection law: consent, notice, security, breach intimation, rights, children’s data and Significant Data Fiduciaries.

When it applies

Processing digital personal data in India, or outside India in connection with offering goods or services to people in India.

What you must do

  • Itemised, plain-language notice in English or any Eighth Schedule language
  • Free, specific, informed, unambiguous consent, as easy to withdraw as to give
  • Reasonable security safeguards, including encryption, access control and logs
  • Breach intimation to the Board and affected people
  • Verifiable parental consent for under-18s; no tracking or targeted ads at children
  • Rights to access, correction, erasure, grievance redressal and nomination
  • Erasure when the purpose is served; SDFs: DPO in India, DPIA and annual audit

Regulator

Data Protection Board of India (MeitY)

Penalties

Up to ₹250 crore for security safeguard failures; up to ₹200 crore for breach-notice and children’s data failures; up to ₹150 crore for SDF failures.

02

Information Technology Act 2000 & IT (Intermediary Guidelines) Rules 2021

Intermediary due diligence, safe harbour, grievance redressal and content takedown, with 2026 amendments on synthetic content.

When it applies

Any service that stores, transmits or hosts third-party content for users in India; extra duties for significant social media intermediaries (5 million+ users).

What you must do

  • Publish rules, privacy policy and user agreement; inform users of prohibited content
  • Appoint a Grievance Officer; acknowledge complaints in 24 hours, resolve within 15 days
  • Remove unlawful content on court or government orders within tight timelines
  • Label synthetic content and embed provenance metadata where feasible
  • SSMIs: India-resident Chief Compliance Officer, nodal contact and monthly compliance reports

Regulator

MeitY

Penalties

Loss of safe-harbour protection, plus liability under the IT Act and other laws.

03

CERT-In Directions (April 2022)

Cyber incident reporting, log retention and record-keeping.

When it applies

Service providers, intermediaries, data centres, body corporates and government; specific duties for VPN, cloud, VPS and VDA providers.

What you must do

  • Report specified incidents (including data breaches) to CERT-In within 6 hours
  • Maintain ICT system logs for 180 days within India
  • Synchronise clocks to Indian NTP servers
  • Designate a point of contact for CERT-In

Regulator

CERT-In

Penalties

Penalties under section 70B of the IT Act, including imprisonment for non-compliance.

04

Consumer Protection Act 2019, E-Commerce Rules 2020 & Dark Patterns Guidelines 2023

Consumer rights for online sales, seller and pricing disclosures, grievance handling and 13 specified dark patterns.

When it applies

E-commerce entities and platforms selling goods or services to Indian consumers.

What you must do

  • Disclose seller details, total price, return and refund policies
  • Appoint a grievance officer and resolve complaints within set timelines
  • Avoid dark patterns such as false urgency, basket sneaking, confirm-shaming and drip pricing
  • No manipulation of search rankings or fake reviews

Regulator

Central Consumer Protection Authority (CCPA)

Penalties

Penalties and corrective orders under the Consumer Protection Act.

05

Sector regulators: RBI, SEBI, IRDAI

Financial-sector data, outsourcing, cybersecurity and conduct rules that sit on top of the DPDP Act.

When it applies

Payments, lending, wealth, broking and insurance businesses, and their technology vendors.

What you must do

  • Store payment system data only in India (RBI, 2018)
  • Follow RBI Digital Lending Directions on disclosures, data and LSP arrangements
  • IT outsourcing and cybersecurity frameworks for regulated entities and vendors
  • SEBI and IRDAI cybersecurity and data rules for their regulated entities

Regulator

RBI, SEBI, IRDAI

Penalties

Licence action, monetary penalties and business restrictions.

06

Prevention of Money-laundering Act (VDA service providers) & VDA tax rules

AML registration and reporting for crypto businesses, plus crypto taxation.

When it applies

Exchange, transfer, safekeeping or administration of VDAs, or financial services for token offers, for Indian users (including offshore providers).

What you must do

  • Register with FIU-IND as a reporting entity
  • KYC, record-keeping and suspicious transaction reporting
  • Withhold 1% TDS on VDA transfers where applicable

Regulator

FIU-IND; Income Tax Department

Penalties

PMLA penalties and blocking of non-compliant offshore platforms.

07

Telecommunications Act 2023

Authorisation of telecom services and user identification obligations.

When it applies

Businesses providing telecommunication services; relevant to some messaging, VoIP and connectivity startups.

What you must do

  • Check whether your service needs authorisation
  • Biometric or verifiable user identification where required
  • Comply with interception and security directions

Regulator

Department of Telecommunications

Penalties

Penalties and suspension under the Act.

08

India AI Governance Guidelines (non-binding)

Principles and institutional framework for AI governance, relying on existing laws.

When it applies

Any organisation developing or deploying AI in India (voluntary).

What you must do

  • Align AI use with principles such as accountability, fairness and safety
  • Use existing law: IT Act, DPDP Act, consumer and criminal law
  • Prepare for targeted amendments, for example to the intermediary definition

Regulator

MeitY / IndiaAI Mission

Penalties

None directly; underlying laws apply.

Compliance checklist

01 · Before you launch

  • Map every point where you collect personal data from Indian users
  • Write itemised DPDP notices and a consent flow with easy withdrawal
  • Decide whether children use the product; design verifiable parental consent if so
  • Publish terms, privacy policy and grievance officer details (IT Rules)
  • Check sector licensing: RBI, SEBI, IRDAI, FIU-IND or DoT
  • Set up a CERT-In incident playbook that can report within 6 hours

02 · At launch

  • Store required ICT logs in India for 180 days
  • Run a dark-patterns review of checkout, subscriptions and consent screens
  • Label any AI-generated media your platform creates or hosts
  • Sign processor agreements with every vendor that touches personal data
  • Train support staff on grievance and data principal requests

03 · As you scale

  • Prepare for SDF designation: DPO in India, independent auditor, DPIAs
  • Integrate with registered consent managers where useful
  • Review cross-border transfers against any government-notified restrictions
  • Watch the 5 million user threshold for significant social media intermediaries
  • Annual review of retention and erasure

Key dates

  1. Jun 2022CERT-In Directions in force
  2. Aug 2023DPDP Act enacted
  3. Nov 2025DPDP Rules notified; AI Governance Guidelines released
  4. 20 Feb 2026IT Rules synthetic content amendments in force
  5. 13 Nov 2026Consent manager framework operational
  6. 13 May 2027Core DPDP obligations enforceable

Common mistakes

  • Copying a GDPR privacy policy: DPDP notices must be itemised and available in Indian languages.
  • Bundling consent into terms of service, or making withdrawal harder than giving consent.
  • Treating 18 as ‘adult’ only in the T&Cs, without a real parental consent flow.
  • Missing the six-hour CERT-In clock because the incident plan was written for 72 hours.
  • Assuming offshore crypto platforms are outside PMLA registration.

FAQs

Does the DPDP Act apply to a foreign startup?

Yes, if it processes digital personal data outside India in connection with offering goods or services to people in India.

Is there a data localisation requirement?

Not generally under the DPDP Act, which allows transfers unless the government restricts a country. Sector rules such as RBI’s payment data rule still require storage in India.

Who is a child under Indian law?

Anyone under 18. You need verifiable parental consent and must not track, behaviourally monitor or target ads at children.

Does India have an AI law?

No standalone law. AI is governed through existing laws, the IT Rules on synthetic content and non-binding guidelines.

In the law library

Sources

Reviewed 12 October 2026. General information, simplified for planning; not legal advice. Check current law before relying on any requirement, and get advice for your facts. For markets outside India, advice is coordinated with locally qualified counsel.

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