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Compliance guide · Canada

Startup compliance in Canada: PIPEDA, Québec Law 25 and CASL.

Federal PIPEDA, provincial laws in Québec, Alberta and BC, Canada’s Anti-Spam Legislation, and the pending Bill C-36 privacy reform.

Canada’s federal privacy law, PIPEDA, is principles-based and two decades old. Reform attempts have died twice, and a third bill, C-36, was introduced in June 2026. Québec’s Law 25 is already much stricter, with privacy impact assessments, automated-decision notices and turnover-based fines.

For startups, the most common pitfalls in Canada are marketing emails under CASL, which has some of the world’s strictest consent rules, and Québec-specific obligations.

Federal law
PIPEDA (reform: Bill C-36 pending)
Provinces
Québec Law 25; Alberta and BC PIPAs
Marketing
CASL (express or implied consent)
AI
No federal AI law; AIDA lapsed Jan 2025
Québec penalties
Up to C$25 million or 4% of worldwide turnover
Regulators
OPC; CAI (Québec); CRTC (CASL)

Who needs to comply

Startups collecting personal information in commercial activity in Canada

PIPEDA applies except where a substantially similar provincial law applies.

Startups with Québec users

Law 25 adds PIAs, transfer assessments, ADM notices and stronger consent rules.

Anyone sending commercial emails or texts to Canadians

CASL requires consent, identification and unsubscribe.

The laws, in detail

01

PIPEDA

Ten fair information principles for private-sector organisations.

When it applies

Commercial collection, use or disclosure of personal information in Canada.

What you must do

  • Meaningful consent
  • Accountability and a designated privacy officer
  • Safeguards
  • Breach reporting to the OPC and notification of real risk of significant harm
  • Breach records for 24 months

Regulator

Office of the Privacy Commissioner of Canada

Penalties

Fines for certain breach-reporting offences; reputational and court remedies.

02

Québec Law 25

Modernised privacy law for the private sector in Québec.

When it applies

Enterprises collecting personal information of people in Québec.

What you must do

  • Person in charge of privacy (by default the CEO)
  • PIAs, including before transfers outside Québec
  • Confidentiality by default
  • Notice of decisions based exclusively on automated processing
  • Data portability

Regulator

Commission d’accès à l’information (CAI)

Penalties

Administrative penalties up to C$10 million or 2%, and penal fines up to C$25 million or 4% of worldwide turnover.

03

Canada’s Anti-Spam Legislation (CASL)

Commercial electronic messages and installation of software.

When it applies

Sending CEMs to or from Canadian computers.

What you must do

  • Express or implied consent
  • Identification and contact information
  • Unsubscribe processed within 10 business days

Regulator

CRTC

Penalties

Up to C$10 million per violation for businesses.

04

Bill C-36 (pending)

Proposed Protecting Privacy and Consumer Data Act replacing PIPEDA’s privacy part.

When it applies

Would apply to the same private-sector organisations if enacted.

What you must do

  • Expected: stronger consent and transparency, ADM rules, new enforcement commission

Regulator

Proposed Digital Safety and Data Protection Commission

Penalties

To be determined if enacted.

05

Provincial private-sector privacy laws (Alberta, British Columbia)

Substantially similar regimes to PIPEDA for businesses in those provinces, including employee data.

When it applies

Organisations collecting personal information in Alberta or BC.

What you must do

  • Consent and reasonable purposes
  • Breach notification to the commissioner (Alberta: real risk of significant harm)
  • Privacy officer and policies

Regulator

Alberta OIPC; BC OIPC

Penalties

Fines and orders under each Act.

06

PCMLTFA (FINTRAC) for crypto and payments

Anti-money laundering registration for money services businesses, including virtual currency dealers.

When it applies

Dealing in virtual currency or providing money services to people in Canada, including foreign MSBs.

What you must do

  • Register with FINTRAC
  • Compliance programme, KYC and reporting
  • Travel Rule for virtual currency transfers

Regulator

FINTRAC

Penalties

Administrative monetary penalties and criminal sanctions.

Compliance checklist

01 · Before you launch

  • Designate a privacy officer
  • Québec PIA for projects and transfers
  • CASL-compliant email consent
  • French-language notices for Québec

02 · At launch

  • Breach reporting and 24-month breach records
  • ADM notices for Québec
  • Unsubscribe processing within 10 business days

03 · As you scale

  • Track Bill C-36
  • Provincial health and public-sector rules for B2G sales

Key dates

  1. Jul 2014CASL in force
  2. Sep 2023Most Québec Law 25 obligations
  3. Sep 2024Québec data portability right
  4. Jan 2025Bill C-27 (incl. AIDA) lapses
  5. 15 Jun 2026Bill C-36 introduced

Common mistakes

  • Buying email lists (fails CASL)
  • Ignoring Québec PIAs for transfers
  • English-only consent in Québec

FAQs

Does Canada have an AI law?

Not at federal level; the proposed AIDA lapsed in 2025. Privacy laws, including Québec’s ADM notice, apply to AI.

Do we need consent for every marketing email?

Under CASL, yes, express or implied, with limited exceptions.

In the law library

Sources

Reviewed 12 October 2026. General information, simplified for planning; not legal advice. Check current law before relying on any requirement, and get advice for your facts. For markets outside India, advice is coordinated with locally qualified counsel.

Other markets

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