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India · Cyber · Sep 2024

Star Health customer and medical records leaked through Telegram chatbots

No regulatory fine reported; court injunctions against Telegram and the hacker, criminal case registered

Company
Star Health and Allied Insurance
Regulator or court
Madras High Court (civil injunction); Tamil Nadu Cyber Crime police
Law
Information Technology Act, 2000; Bharatiya Nyaya Sanhita (criminal complaint)
Status
Court proceedings ongoing; affected-customer count is the hacker's claim, not independently confirmed

What happened

A Reuters investigation found a hacker selling and sharing Star Health customers' data, including names, ID documents and medical reports, through Telegram chatbots; the hacker claimed data on over 31 million customers. Star Health went to the Madras High Court, which ordered Telegram to block and delete the chatbots once flagged and barred Telegram and Cloudflare from making the data available, and police registered a criminal case.

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