- $365,000
- paid by iTutorGroup in 2023 to settle the EEOC’s first case over hiring software that rejected older applicants
- €35m or 7%
- maximum EU AI Act fine for prohibited practices, which include emotion recognition in the workplace
- 17 of 32
- companies where New York State auditors found potential Local Law 144 breaches; the city regulator had found one
- Almost 300
- recommendations the UK ICO made to AI recruitment tool providers after its 2023–2024 audits
AI has quietly moved into almost every step of hiring. Recruiters paste CVs into ChatGPT and ask for a shortlist. Applicant tracking systems such as Workday and LinkedIn Recruiter rank and match candidates. Video interview platforms score answers, and AI notetakers sit in on interviews. Some businesses then use similar tools to monitor the staff they hire.
None of this is illegal in itself. But hiring is one of the most regulated decisions a business makes, and the law does not care whether a human or a model made the call. If the outcome is unfair, you own it.
This guide explains which laws apply when you use AI to hire or manage people, what changed in 2025 and 2026, and how to set up a process that holds up across markets.
Key takeaways
- If an AI tool screens out candidates because of age, sex, race or disability, the employer can be liable, not just the software vendor.
- AI vendors can be sued too: in Mobley v. Workday a US court let a nationwide age discrimination claim proceed against the screening platform itself.
- New York City requires an independent bias audit and candidate notice before using automated hiring tools, and Illinois and California added AI-specific employment rules in 2025 and 2026.
- In the EU, AI that infers the emotions of job candidates or staff has been banned since 2 February 2025, and full high-risk duties for recruitment AI apply from 2 December 2027.
- The safest set-up is simple: test for bias, tell people, keep records and let a trained human overrule the tool.
Does discrimination law apply when AI makes the call?
Yes. In the US, Title VII of the Civil Rights Act (race, colour, religion, sex, national origin), the Americans with Disabilities Act (ADA) and the Age Discrimination in Employment Act (ADEA) all apply to automated tools. They cover two kinds of unfairness. ‘Disparate treatment’ means treating someone worse because of a protected trait. ‘Disparate impact’ means a neutral-looking rule that hits one group much harder without good business reason.
The first federal case came in 2023. The EEOC, the US agency that enforces these laws, said iTutorGroup set its application software to reject women aged 55 or over and men aged 60 or over automatically. More than 200 applicants were turned away. The company paid $365,000 under a court-approved settlement.
Federal priorities have since shifted. In January 2025 the EEOC removed its AI guidance documents from its website, and an April 2025 executive order told agencies to deprioritise disparate impact enforcement. But the statutes are unchanged, private claimants can still sue, and states are filling the gap.
Elsewhere the position is similar. In the UK, the Equality Act 2010 bans direct and indirect discrimination and requires reasonable adjustments for disabled candidates. EU equality directives do the same across member states. In India, the Code on Wages, in force since November 2025, bans gender discrimination in recruitment, and disability law adds further duties.
Can the AI vendor be sued too?
Increasingly, yes. The leading case is Mobley v. Workday in the federal court in Northern California. Derek Mobley, a job seeker over 40, says Workday’s AI screening tools helped employers reject him and other applicants because of age, race and disability.
The court has allowed the claim to proceed on the theory that a vendor can act as the employer’s ‘agent’. In May 2025 it conditionally certified a nationwide ‘collective’, a US group action, of applicants aged 40 and over rejected through Workday’s platform since September 2020. Rulings in 2026 kept most claims alive, including some under California law. As of October 2026 the case is still in pre-trial stages and there has been no finding that Workday broke the law.
Other challenges are under way. In March 2025 the ACLU filed complaints against Intuit and HireVue on behalf of a deaf Indigenous employee rejected after an automated video interview. Both companies deny the allegations, and HireVue says its AI assessment was not used.
Which US laws specifically regulate AI in hiring?
There is no federal AI hiring law. Instead, a patchwork of city and state rules sits on top of discrimination law. New York City was first. Since July 2023, Local Law 144 has required an independent bias audit within a year before using an ‘automated employment decision tool’, a public summary of the results and notice to candidates at least ten business days before use.
Enforcement has been weak, and that is changing. A December 2025 audit by the New York State Comptroller called the city’s enforcement ineffective. The city regulator had received only two complaints and found one problem among 32 companies it reviewed, while auditors found at least 17 potential breaches in the same group. Penalties run from $500 to $1,500 per violation.
Illinois regulates in two ways. Its Artificial Intelligence Video Interview Act, in force since 2020, requires notice, an explanation and consent before AI analyses a recorded interview. Since 1 January 2026, amendments to the Illinois Human Rights Act also make it a civil rights violation to use AI that discriminates, including by using zip codes as a proxy, or to use AI in employment decisions without notice. Detailed notice rules were proposed in May 2026 and then withdrawn for further work.
California’s Civil Rights Council rules took effect on 1 October 2025. They confirm that automated-decision systems can break state anti-discrimination law, treat some AI assessments that reveal disability as unlawful medical inquiries and require relevant records to be kept for four years. California’s separate privacy rules on automated decision-making technology add notice, opt-out or appeal rights for employment decisions from 1 January 2027. Colorado’s rewritten law, due to start the same day, is under a legal cloud, and Texas’s TRAIGA, in force since January 2026, bans AI used with intent to discriminate.
| Law | What it requires | In force |
|---|---|---|
| NYC Local Law 144 | Annual independent bias audit, public results, candidate notice | July 2023 |
| Illinois AI Video Interview Act | Notice, explanation and consent before AI analyses video interviews | January 2020 |
| Illinois Human Rights Act (HB 3773) | No discriminatory AI, no zip code proxies, notice of AI use | 1 January 2026 |
| California Civil Rights Council rules | AI must not discriminate; four-year record keeping | 1 October 2025 |
| California CCPA ADMT rules | Pre-use notice, opt-out or human appeal, access to information | 1 January 2027 |
| Colorado SB 26-189 | Notice, adverse-decision explanation, human review | 1 January 2027, subject to litigation |
| Texas TRAIGA | No AI used with intent to discriminate | 1 January 2026 |
| EU AI Act (Annex III) | Risk management, logs, human oversight, worker information | 2 December 2027 |
| EU AI Act (Article 5) | Ban on emotion recognition at work | 2 February 2025 |
| Ontario Employment Standards Act | Disclose AI screening in public job postings (25+ staff) | 1 January 2026 |
What does the EU AI Act mean for recruiters?
The EU AI Act lists AI used to recruit or select people, filter applications, evaluate candidates, or make decisions about promotion, termination and task allocation as ‘high-risk’ in Annex III. After the 2026 Digital Omnibus amendments, those high-risk duties apply from 2 December 2027.
Most duties fall on the ‘provider’, the company that builds the tool. But the employer, as ‘deployer’, must use it according to its instructions, assign trained people to oversee it, monitor how it performs and keep its logs for at least six months. Employers must also inform workers’ representatives and affected staff before using high-risk AI at work, and tell people when a high-risk system is used to make decisions about them.
One part already applies. Since 2 February 2025, AI systems that infer the emotions of people in the workplace have been banned, except for medical or safety reasons. The European Commission’s guidelines on prohibited practices indicate this covers candidates during recruitment, not just existing staff. A video interview tool that scores enthusiasm or nervousness from facial expressions or voice is likely to fall within it.
GDPR, UK GDPR and the ICO’s view of recruitment AI
Data protection law applies to every CV you process. Under Article 22 of the GDPR, people have the right not to be subject to a decision based solely on automated processing that has legal or similarly significant effects, such as an automatic rejection, unless an exception applies. The EU’s top court held in its 2023 SCHUFA judgment that a score can count as such a decision when it plays a decisive role in the outcome.
Recruitment AI usually needs a data protection impact assessment, or DPIA: a written risk review done before you start. You must also be transparent, collect only what you need and delete it when no longer needed.
The UK regulator, the ICO, audited AI recruitment tool providers between 2023 and 2024 and published its findings in November 2024. It found tools that let recruiters filter out people by protected characteristics, tools inferring gender or ethnicity from names, and candidate databases built by scraping. It made almost 300 recommendations, all accepted or partly accepted. Since February 2026, the UK’s Data (Use and Access) Act 2025 permits significant automated decisions more widely, but safeguards such as human intervention and the right to contest remain.
Are AI video interviews, notetakers and personality tests legal?
Usually, if set up carefully. A tool that transcribes an interview is very different from one that scores a candidate’s face or voice.
AI notetakers record people, so recording and consent laws apply. Several US states, including California, require everyone on a call to agree to recording, and the GDPR requires clear notice. Tell candidates before the interview, offer a way to opt out and do not let the summary replace the interviewer’s own assessment.
Personality and game-based assessments raise disability questions. A timed game may disadvantage someone with a motor or visual impairment, and California treats some assessments that reveal disability as medical inquiries. Offer reasonable adjustments or an alternative route, and say how to ask for one.
| Hiring stage | AI use | Legal risk | Safeguard |
|---|---|---|---|
| Sourcing | AI targets ads or searches profiles | Excluding groups; scraping personal data | Check targeting; use lawful data sources |
| CV screening | ChatGPT or ATS ranks applicants | Bias via proxies such as dates or gaps | Remove proxies; audit pass rates by group |
| Assessments | Games or personality tests | Disability discrimination; medical inquiry | Offer adjustments and alternatives |
| Video interviews | AI scores answers, face or voice | EU emotion recognition ban; Illinois consent | Turn off emotion scoring; get consent |
| Interview notes | AI notetaker records and summarises | Recording consent; accuracy | Notify, allow opt-out, human review |
| Final decision | AI recommends hire or reject | Solely automated decisions; no explanation | Trained human makes and records decision |
Can you use AI to monitor employees?
Yes, within limits, and the limits are tighter than many managers assume. In the EU, emotion recognition at work is banned, and AI used to monitor performance or allocate tasks will be high-risk from December 2027. The GDPR requires a lawful basis, transparency and proportionality, which usually means a DPIA first. The ICO’s 2023 guidance on monitoring workers sets out similar expectations in the UK.
Businesses that manage workers through apps face extra rules. The EU Platform Work Directive must be transposed into national law by 2 December 2026. It limits what personal data digital labour platforms may process through automated systems, requires them to explain how algorithmic management works and gives workers a right to human review of significant decisions, such as suspending an account.
In the US, New York requires employers to give written notice of electronic monitoring, and California’s privacy law covers employee data. India’s DPDP Act allows employers to process personal data for employment purposes without consent in many cases, but its core duties only bite from 13 May 2027.
What is happening in the market right now?
Adoption is high and rising. SHRM, the US HR professional body, reported that AI use in HR tasks rose from 26% of respondents in 2024 to 43% in 2025. Its 2026 report found recruiting was the HR area where AI was most commonly used.
Litigation and enforcement are catching up. Mobley v. Workday has shown that vendors can be pulled into class-style claims. In the US, state agencies and private claimants are leading as federal enforcement steps back. The New York audit is likely to push the city towards more active enforcement.
Regulation is spreading beyond the US and EU. Ontario has required employers with 25 or more staff to disclose AI screening in public job postings since 1 January 2026. South Korea’s AI Basic Act, in force since January 2026, treats AI used in hiring decisions as ‘high-impact’. Singapore’s Workplace Fairness Act, passed in 2025, is expected to take effect around the end of 2027.
The direction is consistent. Regulators want proof of bias testing, notice to people and a human who can step in.
How do you use AI in hiring safely?
Start with an inventory. Many employers do not know which of their tools use AI, because features arrive in software updates. Ask your ATS, assessment and interview vendors directly, and record what each feature does.
Then build a short, repeatable process: check outcomes by group, tell candidates, keep humans responsible for decisions and keep records. If you hire across several jurisdictions, check with a lawyer for your situation, because notice periods and audit rules differ.
- Use AI to assist, not replace, the person making the hiring decision
- Give the model job-related criteria and remove obvious proxies such as photos, dates of birth and graduation years
- Compare pass rates by sex, age band, ethnicity and disability where you lawfully hold that data
- Keep prompts, outputs and decisions for at least four years if you hire in California
Checklist
- List every AI tool and feature used in sourcing, screening, interviewing, hiring and staff monitoring.
- Ask each vendor for bias testing results, documentation and how the tool reaches its outputs.
- Switch off any feature that infers emotions, personality or character from faces or voices.
- Commission an independent bias audit before using automated hiring tools for New York City roles.
- Tell candidates in plain language when and how AI is used, and get consent where required.
- Complete a DPIA before using AI on candidate or employee data in the UK or EU.
- Train the people who review AI outputs and give them authority to overrule them.
- Offer reasonable adjustments and an alternative route for candidates who need one.
- Keep records of prompts, outputs, decisions and audits for at least four years.
- Review your setup before 2 December 2027 if you hire in the EU.
FAQs
Is it legal to use ChatGPT to screen CVs?
Usually, yes. No law bans it, but you remain responsible if the shortlist is discriminatory, and you must handle candidate data lawfully. In the EU and UK you should tell candidates and avoid fully automated rejections. In New York City, a tool that substantially assists the decision may need a bias audit.
Do I have to tell candidates I use AI?
In many places, yes. New York City, Illinois and Ontario require notice in defined cases, and data protection law in the EU and UK requires transparency about how personal data is processed. California’s privacy rules will require pre-use notice for significant decisions from January 2027.
Who is liable if the AI tool discriminates, us or the vendor?
Usually the employer, and sometimes the vendor too. US law holds employers responsible for discriminatory hiring outcomes, and Mobley v. Workday is testing whether vendors can be liable as the employer’s agent. Contracts can share costs but cannot remove your legal duty.
Are AI video interviews banned in the EU?
No, but emotion recognition is. Since February 2025 the EU AI Act has banned AI that infers emotions in the workplace, which is understood to include recruitment. A tool that transcribes or scores answers on content may be allowed, but it will be high-risk from December 2027.
Can a small business ignore these rules?
Mostly no. Discrimination and data protection laws apply regardless of size, though some rules have thresholds, such as Ontario’s 25-employee threshold. The EU AI Act gives SMEs lower fine caps and lighter paperwork, not an exemption.
Is employee monitoring with AI legal?
It depends on what you monitor and where. Reasonable, disclosed monitoring for a clear purpose is often lawful, but emotion recognition is banned in the EU and covert or excessive monitoring breaches data protection law in many markets. New York also requires written notice of electronic monitoring.
Primary sources
EEOC: iTutorGroup to pay $365,000 to settle AI hiring suit (2023)NYC DCWP: Automated Employment Decision Tools (Local Law 144)NY State Comptroller: Enforcement of Local Law 144 audit (Dec 2025)California Civil Rights Council: automated-decision system regulations approvedEU AI Act, Regulation (EU) 2024/1689 (EUR-Lex)ICO: intervention into AI recruitment tools (Nov 2024)Platform Work Directive, Directive (EU) 2024/2831 (EUR-Lex)General information, not legal advice.